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KYC & Compliance

Can I decline KYC and get my money back?

Category: KYC & Compliance · Last updated: 10.03.2026

Yes, you can decline KYC verification. If you choose not to complete verification, your funds will be refunded to the original payment source. Network fees will be deducted from the refund amount. Processing takes 3-7 business days.

Refund Process

  • Notify support — Email support stating you decline KYC and request a refund.
  • Provide return details — Confirm the wallet address or bank account for the refund.
  • Wait for processing — Refund is processed within 3-7 business days.
  • Fees — Network/transaction fees will be deducted from the refund amount.

Important Notes

Declining KYC does not affect your account status. However, future transactions above the KYC threshold will also require verification. You can complete KYC at any time if you change your mind.

Need more details?

For detailed refund procedure — For comprehensive information about this topic, see our →

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When will I be asked for KYC verification? What documents do I need for KYC? How long does KYC verification take? Why was my KYC rejected?

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