I forgot my password — how do I recover access?
Click "Forgot Password" on the login page, enter your registered email, and check your inbox for a password reset link. Click the link and create a new password. If you don't receive the email, check your spam folder. If you've lost access to your email, contact support.
Password Reset Steps
- Go to login page — Click "Forgot Password" link below the login form.
- Enter your email — Type the email address associated with your account.
- Check your inbox — Look for a password reset email (check spam/junk folder too).
- Click the reset link — The link is valid for 60 minutes.
- Create new password — Choose a strong password and confirm it.
Lost Email Access
If you can't access your email, contact support with: your account username, the email address on the account, and details of a recent transaction. Our team will verify your identity and help you regain access.
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